Buy your tickets online now and benefit!
Buy tickets for your future stay easily and at a reduced price in the web shop.
Pool Area
Individual Tickets & Family Packages for Water Fun with Panoramic Views
Sauna
The sauna landscape of the Silvretta Therme is a paradise for all those who like it hot
Pool Area + Sauna (combi)
Take advantage of the Pool Area and Sauna with the combination rates
Fixed-Price Package
Online only: Comfort and pleasure this perfect all-around pampering experience
FAQs
- Mastercard
- Visa
- Amex
- Appel Pay
- Maestro
- Gift vouchers and pre-paid cards from our voucher shops:
https://gutscheine.silvrettatherme.at/en
https://gutscheine.silvretta.at/en
Gift vouchers are also available on site from our cash desks..
Whatever payment option is chosen, your order will only be sent upon confirmation of receipt of payment. The order confirmation you receive by e-mail is not your online ticket.
Tickets may be booked online and on site at the cash desk. You can avoid possible waiting times at the cash desk by purchasing tickets online. Then, you can use your online ticket in the online ticket machines on the right side of the entrance area.
Delivery method = Print@Home:
Upon successful payment, your order will be sent as a PDF file to your e-mail address. Please check your Spam folder if you do not receive an e-mail to your normal in-box within a few minutes. Adobe Reader is required to see, store and print our your order. This can be downloaded free of charge at www.adobe.de.
No, a print-out is not required if you save the attached ticket in your files (one ticket for each person), or take a screenshot. The QR code will be scanned at the cash desk. For speedy check-in on site, you can use our online ticket machines at the right side of the entrance area.
If you do not receive your tickets, please check your Spam folder. We are happy to help out via e-mail: therme@silvretta.at or telephone: +43 5444 606 400
A booking for online tickets is binding and cannot be re-booked.
Tickets can however be transferred to another person. If you book the wrong ticket, the online ticket will expire and the right tariff must then be booked at the cash desk. No reimbursement is available.
You will automatically receive a cancellation insurance for presale tickets, you will receive all the necessary documents for this in your confirmation mail when you purchase the tickets, specifically: a policy from Allianz insurance.
The insurance is valid for all guests from the EU and Switzerland. People with cancellation cases from another country of origin please contact therme@silvretta.at.
A Cancellation of your booking is only possible due to unforeseen circumstances such as illness, accident or quarantine. All cancellation reasons are fully stated in the insurance conditions.
No insurance cover is provided for damage resulting from the following events:
Impairment due to alcohol, addictive poisons or medication; damage already incurred or expected at the time of booking or commencement of the trip; civil unrest/ war events/ terror, strike, participation in violence of any kind; suicide or attempted suicide; official orders; ionizing radiation or nuclear energy; motor sport competitions; epidemics and pandemics; natural disasters; seismic phenomena or weather conditions; embargoes, economic-financial or trade sanctions; withdrawal of the organizer from the contract; planned/ contemplated medical interventions; delayed healing; spa permits; damages caused by gross negligence or intentionally.
There are no coverage restrictions, the insurer is Allianz Partners (AWP P&C S.A., branch for Austria).
The insured person is obliged to:
- Keep the damage as low as possible and to report it immediately
- Truthfully explain the event causing the damage and to provide full evidence of it
The cancellation protection begins with the conclusion of the insurance contract for the booked ticket (booking confirmation) and ends with the passing of the gates in the Silvretta Therme.
Of course – our online tickets are not personalised and are therefore transferable. They can be given as a gift without any problem, however commercial re-sale is prohibited.
- You can obtain your chip bracelet, which serves as an entrance ticket, key, and payment method throughout the entire Silvretta Therme, either at the cashier desk or at the designated media exchange machine.
- The media exchange machine for online tickets is located to the right in the entrance area of the Silvretta Therme.
- Simply scan the QR code, and the chip bracelet will be automatically dispensed
- Please wear the arm band for the duration of your visit.
- Alternatively, you can use your QR code to get the arm band at the Silvretta Therme Cashier desk.
We kindly ask for your understanding that discounted tickets (family tickets, children's tickets, or tickets for people with disabilities) and rental laundry cannot be issued at the dispensing machine. Please contact the cash register for this purpose.
- Select items: Choose the desired items from our webshop and add them to your cart.
- Click on the cart icon located at the top right corner of the webpage to access your cart. There, you will see an overview of your selected items.
- Enter the discount code:Below the item summary, you will find a field labeled "Voucher or coupon." There, you can enter the discount code Paradise.
- Apply the code: After entering the discount code Paradise, click on the "Apply" button. The cart will then update to apply the discount to the total amount.
- Proceed to checkout: If the discount has been successfully applied, you can proceed with the order by clicking on "Checkout."
In general, towels and bathrobes are not included in the ticket price (except for the fixed price packages). However, you have the option to rent towels and bathrobes at the cashier desk.
You can find answers to further questions regarding your visit in the FAQs section of the Silvretta Therme website.
How can I pay for my online order?
- Mastercard
- Visa
- Amex
- Appel Pay
- Maestro
- Gift vouchers and pre-paid cards from our voucher shops:
https://gutscheine.silvrettatherme.at/en
https://gutscheine.silvretta.at/en
Gift vouchers are also available on site from our cash desks..
Whatever payment option is chosen, your order will only be sent upon confirmation of receipt of payment. The order confirmation you receive by e-mail is not your online ticket.
Can I pay for my entry at the cash desk too?
Tickets may be booked online and on site at the cash desk. You can avoid possible waiting times at the cash desk by purchasing tickets online. Then, you can use your online ticket in the online ticket machines on the right side of the entrance area.
When and how do I get my online order?
Delivery method = Print@Home:
Upon successful payment, your order will be sent as a PDF file to your e-mail address. Please check your Spam folder if you do not receive an e-mail to your normal in-box within a few minutes. Adobe Reader is required to see, store and print our your order. This can be downloaded free of charge at www.adobe.de.
Do I have to print out my online ticket?
No, a print-out is not required if you save the attached ticket in your files (one ticket for each person), or take a screenshot. The QR code will be scanned at the cash desk. For speedy check-in on site, you can use our online ticket machines at the right side of the entrance area.
What do I do if I do not receive a ticket by e-mail?
If you do not receive your tickets, please check your Spam folder. We are happy to help out via e-mail: therme@silvretta.at or telephone: +43 5444 606 400
Can I re-book my ticket?
A booking for online tickets is binding and cannot be re-booked.
Tickets can however be transferred to another person. If you book the wrong ticket, the online ticket will expire and the right tariff must then be booked at the cash desk. No reimbursement is available.
Can I cancel my ticket?
You will automatically receive a cancellation insurance for presale tickets, you will receive all the necessary documents for this in your confirmation mail when you purchase the tickets, specifically: a policy from Allianz insurance.
The insurance is valid for all guests from the EU and Switzerland. People with cancellation cases from another country of origin please contact therme@silvretta.at.
A Cancellation of your booking is only possible due to unforeseen circumstances such as illness, accident or quarantine. All cancellation reasons are fully stated in the insurance conditions.
No insurance cover is provided for damage resulting from the following events:
Impairment due to alcohol, addictive poisons or medication; damage already incurred or expected at the time of booking or commencement of the trip; civil unrest/ war events/ terror, strike, participation in violence of any kind; suicide or attempted suicide; official orders; ionizing radiation or nuclear energy; motor sport competitions; epidemics and pandemics; natural disasters; seismic phenomena or weather conditions; embargoes, economic-financial or trade sanctions; withdrawal of the organizer from the contract; planned/ contemplated medical interventions; delayed healing; spa permits; damages caused by gross negligence or intentionally.
There are no coverage restrictions, the insurer is Allianz Partners (AWP P&C S.A., branch for Austria).
The insured person is obliged to:
- Keep the damage as low as possible and to report it immediately
- Truthfully explain the event causing the damage and to provide full evidence of it
The cancellation protection begins with the conclusion of the insurance contract for the booked ticket (booking confirmation) and ends with the passing of the gates in the Silvretta Therme.
Is my online ticket transferable?
Of course – our online tickets are not personalised and are therefore transferable. They can be given as a gift without any problem, however commercial re-sale is prohibited.
How do I get my chip arm band?
- You can obtain your chip bracelet, which serves as an entrance ticket, key, and payment method throughout the entire Silvretta Therme, either at the cashier desk or at the designated media exchange machine.
- The media exchange machine for online tickets is located to the right in the entrance area of the Silvretta Therme.
- Simply scan the QR code, and the chip bracelet will be automatically dispensed
- Please wear the arm band for the duration of your visit.
- Alternatively, you can use your QR code to get the arm band at the Silvretta Therme Cashier desk.
We kindly ask for your understanding that discounted tickets (family tickets, children's tickets, or tickets for people with disabilities) and rental laundry cannot be issued at the dispensing machine. Please contact the cash register for this purpose.
How do i redeem a voucher or discount code?
- Select items: Choose the desired items from our webshop and add them to your cart.
- Click on the cart icon located at the top right corner of the webpage to access your cart. There, you will see an overview of your selected items.
- Enter the discount code:Below the item summary, you will find a field labeled "Voucher or coupon." There, you can enter the discount code Paradise.
- Apply the code: After entering the discount code Paradise, click on the "Apply" button. The cart will then update to apply the discount to the total amount.
- Proceed to checkout: If the discount has been successfully applied, you can proceed with the order by clicking on "Checkout."
Are towels and bathrobes included in the ticket price?
In general, towels and bathrobes are not included in the ticket price (except for the fixed price packages). However, you have the option to rent towels and bathrobes at the cashier desk.
Regarding your visit at the Silvretta Therme Ischgl
You can find answers to further questions regarding your visit in the FAQs section of the Silvretta Therme website.
Our payment options
