Book early and save!
Plan your visit in advance and enjoy:
10 % discount when booking 5–29 days in advance.
20 % discount when booking 30 days or more in advance.
+ guaranteed entry on your chosen day!
Pool Area
SINGLE & FAMILY TICKETS
Water Fun with panoramic Views
Sauna
PURE SAUNA PLEASURE
with masterful Infusions
Pool Area + Sauna (combi)
THE BEST OF BOTH WORLDS
Pool Area & Sauna
Deluxe Holiday Package
COMFORT & ENJOYMENT
our Day Spa Offer
FAQs
- Children: From 3 years old to 14 years; children up to the age of 3 are free when accompanied by an adult.
- Full-Payers: From the 15th birthday onwards.
- Families: Receive their own special rates, valid for up to 4 children aged 3 to 15 years when accompanied by adults.
- People with Disabilities: With a documented disability degree of 70% or more (proof required).
- Groups of 20 or more: One accompanying person free.
- NEW: SKIPASS COMBO: -20% discount when purchasing at the thermal spa ticket counter on all thermal, sauna, and combo rates. The promotion is valid only during the "Start" season (Nov 28 - Dec 20, 2024) and the "Firn" season (Apr 12 - May 4, 2025) in combination with a skipass purchased at the ticket sales points in Ischgl/Samnaun or the Ischgl/Samnaun webshop, with a validity of at least four days.
HOW CAN I PAY FOR MY ONLINE ORDER?
Tickets can be purchased online or at the cashier desk. To avoid potential wait times at the box office, we recommend buying an online ticket. With an online ticket, you can use the online ticket machine located on the right side of the entrance area to receive your wristbands and go directly into the venue.
Delivery method = Print@Home:
Upon successful payment, your order will be sent as a PDF file to your e-mail address. Please check your Spam folder if you do not receive an e-mail to your normal in-box within a few minutes. Adobe Reader is required to see, store and print our your order. This can be downloaded free of charge at www.adobe.de.
No, a print-out is not required if you save the attached ticket in your files (one ticket for each person), or take a screenshot. The QR code will be scanned at the cash desk. For speedy check-in on site, you can use our online ticket machines at the right side of the entrance area.
If you do not receive your tickets after 10 minutes, please check your Spam folder. We are happy to help out via e-mail: therme@silvretta.at or telephone: +43 5444 606 400
A booking for online tickets is binding and cannot be re-booked.
Tickets can however be transferred to another person. If you book the wrong ticket, the online ticket will expire and the right tariff must then be booked at the cash desk. No reimbursement is available.
Your ticket is non-refundable but transferable.
Of course – our online tickets are not personalised and are therefore transferable. They can be given as a gift without any problem, however commercial re-sale is prohibited.
- You can obtain your chip bracelet, which serves as an entrance ticket, key, and payment method throughout the entire Silvretta Therme, either at the cashier desk or at the designated media exchange machine.
- The media exchange machine for online tickets is located to the right in the entrance area of the Silvretta Therme.
- Simply scan the QR code, and the chip bracelet will be automatically dispensed
- Please wear the arm band for the duration of your visit.
- Alternatively, you can use your QR code to get the arm band at the Silvretta Therme Cashier desk.
We kindly ask for your understanding that discounted tickets (family tickets, children's tickets, or tickets for people with disabilities) and rental laundry cannot be issued at the dispensing machine. Please contact the cash register for this purpose.
- Select items: Choose the desired items from our webshop and add them to your cart.
- Click on the cart icon located at the top right corner of the webpage to access your cart. There, you will see an overview of your selected items.
- Enter the discount code:Below the item summary, you will find a field labeled "Voucher or coupon." There, you can enter the discount code Paradise.
- Apply the code: After entering the discount code Paradise, click on the "Apply" button. The cart will then update to apply the discount to the total amount.
- Proceed to checkout: If the discount has been successfully applied, you can proceed with the order by clicking on "Checkout."
In general, towels and bathrobes are not included in the ticket price (except for the deluxe holiday package). However, you have the option to rent towels and bathrobes at the cashier desk.
Yes, it is possible. You can buy tickets for the same day in the webshop as well as at the thermal spa cashier. Please note the following deadlines:
- Morning tickets: Available until 11:00 AM
- Afternoon tickets: Available until 3:00 PM
- Evening tickets: Available until 9:00 PM
- Day tickets: Available until 5:00 PM
- Fixed-price "Deluxe Holiday" package: Available until 2:00 PM
With an online webshop ticket, your entry is guaranteed.
At the cashier desk on-site, you can purchase 4-hour tickets (bathing area, sauna, and combo), 90-minute tickets for the bathing area, day tickets (bathing area, sauna, and combo), as well as the fixed-price "Vacation Day" package throughout the day. When purchasing tickets at the cashier, entry cannot be guaranteed if visitor numbers are high.
You can find answers to further questions regarding your visit in the FAQs section of the Silvretta Therme website.
WHO GETS A DISCOUNT OR A PRICE REDUCTION?
- Children: From 3 years old to 14 years; children up to the age of 3 are free when accompanied by an adult.
- Full-Payers: From the 15th birthday onwards.
- Families: Receive their own special rates, valid for up to 4 children aged 3 to 15 years when accompanied by adults.
- People with Disabilities: With a documented disability degree of 70% or more (proof required).
- Groups of 20 or more: One accompanying person free.
- NEW: SKIPASS COMBO: -20% discount when purchasing at the thermal spa ticket counter on all thermal, sauna, and combo rates. The promotion is valid only during the "Start" season (Nov 28 - Dec 20, 2024) and the "Firn" season (Apr 12 - May 4, 2025) in combination with a skipass purchased at the ticket sales points in Ischgl/Samnaun or the Ischgl/Samnaun webshop, with a validity of at least four days.
I HAVEN'T RECEIVED MY TICKET. WHAT SHOULD I DO?
HOW CAN I PAY FOR MY ONLINE ORDER?
- Mastercard
- Visa
- Amex
- Appel Pay
- Maestro
- Gift vouchers and pre-paid cards from our voucher shops:
https://gutscheine.silvrettatherme.at/en
https://gutscheine.silvretta.at/en
Gift vouchers are also available on site from our cash desks..
Whatever payment option is chosen, your order will only be sent upon confirmation of receipt of payment. The order confirmation you receive by e-mail is not your online ticket.
CAN I PAY FOR MY ENTRY AT THE CASHIER DESK TOO?
Tickets can be purchased online or at the cashier desk. To avoid potential wait times at the box office, we recommend buying an online ticket. With an online ticket, you can use the online ticket machine located on the right side of the entrance area to receive your wristbands and go directly into the venue.
WHEN AND HOW DO I GET MY ONLINE TICKET?
Delivery method = Print@Home:
Upon successful payment, your order will be sent as a PDF file to your e-mail address. Please check your Spam folder if you do not receive an e-mail to your normal in-box within a few minutes. Adobe Reader is required to see, store and print our your order. This can be downloaded free of charge at www.adobe.de.
DO I HAVE TO PRINT OUT MY ONLINE TICKET?
No, a print-out is not required if you save the attached ticket in your files (one ticket for each person), or take a screenshot. The QR code will be scanned at the cash desk. For speedy check-in on site, you can use our online ticket machines at the right side of the entrance area.
WHAT DO I DO IF I DON'T RECEIVE A MAIL?
If you do not receive your tickets after 10 minutes, please check your Spam folder. We are happy to help out via e-mail: therme@silvretta.at or telephone: +43 5444 606 400
CAN I RE-BOOK MY TICKET?
A booking for online tickets is binding and cannot be re-booked.
Tickets can however be transferred to another person. If you book the wrong ticket, the online ticket will expire and the right tariff must then be booked at the cash desk. No reimbursement is available.
CAN I CANCEL MY TICKET?
Your ticket is non-refundable but transferable.
IS MA ONLINE TICKET TRANSFERABLE?
Of course – our online tickets are not personalised and are therefore transferable. They can be given as a gift without any problem, however commercial re-sale is prohibited.
HOW DO I GET MY CHIP WRISTBAND?
- You can obtain your chip bracelet, which serves as an entrance ticket, key, and payment method throughout the entire Silvretta Therme, either at the cashier desk or at the designated media exchange machine.
- The media exchange machine for online tickets is located to the right in the entrance area of the Silvretta Therme.
- Simply scan the QR code, and the chip bracelet will be automatically dispensed
- Please wear the arm band for the duration of your visit.
- Alternatively, you can use your QR code to get the arm band at the Silvretta Therme Cashier desk.
We kindly ask for your understanding that discounted tickets (family tickets, children's tickets, or tickets for people with disabilities) and rental laundry cannot be issued at the dispensing machine. Please contact the cash register for this purpose.
HOW DO I REDEEM A VOUCHER OR A DISCOUNT CODE?
- Select items: Choose the desired items from our webshop and add them to your cart.
- Click on the cart icon located at the top right corner of the webpage to access your cart. There, you will see an overview of your selected items.
- Enter the discount code:Below the item summary, you will find a field labeled "Voucher or coupon." There, you can enter the discount code Paradise.
- Apply the code: After entering the discount code Paradise, click on the "Apply" button. The cart will then update to apply the discount to the total amount.
- Proceed to checkout: If the discount has been successfully applied, you can proceed with the order by clicking on "Checkout."
ARE TOWELS AND BATHROBES INCLUDED IN THE TICKET PRICE?
In general, towels and bathrobes are not included in the ticket price (except for the deluxe holiday package). However, you have the option to rent towels and bathrobes at the cashier desk.
CAN I BUY TICKET IN THE WEBSHOP FOR THE SAME DAY?
Yes, it is possible. You can buy tickets for the same day in the webshop as well as at the thermal spa cashier. Please note the following deadlines:
- Morning tickets: Available until 11:00 AM
- Afternoon tickets: Available until 3:00 PM
- Evening tickets: Available until 9:00 PM
- Day tickets: Available until 5:00 PM
- Fixed-price "Deluxe Holiday" package: Available until 2:00 PM
With an online webshop ticket, your entry is guaranteed.
At the cashier desk on-site, you can purchase 4-hour tickets (bathing area, sauna, and combo), 90-minute tickets for the bathing area, day tickets (bathing area, sauna, and combo), as well as the fixed-price "Vacation Day" package throughout the day. When purchasing tickets at the cashier, entry cannot be guaranteed if visitor numbers are high.
REGARDING YOUR VISIT IN THE SILVRETTA THERME ISCHGL
You can find answers to further questions regarding your visit in the FAQs section of the Silvretta Therme website.
Our payment options
